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The Fate of Google Hangouts is Seriously Up in the Air

New tweets from the head of Hangouts claim it’s here to stay, but who knows for how long.

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Yesterday, a report surfaced out of 9to5Google that claimed Google would shut down Hangouts for consumers in 2020. Our article drove a ton of traffic because, obviously, people still care about the messaging app we’d all rather use over all of Google’s alternatives like Allo. But now, it looks like the service might stick around for a while and possibly beyond 2020.

According to Hangouts lead Scott Johnston on Twitter, Google isn’t getting rid of Hangouts anytime soon. Johnston says the person who wrote the 9to5Google article, Stephen Hall, has a “severely misinformed” source and that he published “pretty shoddy reporting.”

As you can see in the tweet above, Johnston also made a pretty interesting claim. Apparently, at some point, current users of Hangouts will eventually migrate over to Hangouts Chat, Google’s enterprise-focused version of the messaging service. It’s unclear how this is gonna work, so naturally, Hall followed up by asking Johnston to elaborate on this point.

In a string of tweets, Johnston said users of Hangouts classic (as it’s internally referred to as) will be migrated over to both Hangouts Chat and Meet. He goes on to note that Google won’t be ending support for the use case supported by Hangouts: messaging and meetings.

Johnston also defends Hangouts Chat and Meet and calls them versatile products that all different types of users can take advantage of, such as consumers, enterprises, schools, governments, and more.

He then compares the platform to other apps that operate similarly, like Facebook Messenger and Dropbox.

Finally, Johnston notes the advantages to using Hangouts Chat over the existing version of consumer Hangouts and ultimately declares the users of the platform will decide whether it’s any good or not.

With all of this tweeting, one thing becomes clear: Google is certainly not giving up on Hangouts, at least not yet. However, the version of Hangouts that we all know and love will eventually die and be replaced by the company’s productivity-focused spinoffs. So essentially, the brand will live on, but not the service we’ve all grown accustomed to.

But there’s still a rock that’s left unturned: when will Google actually shutter Hangouts classic? 9to5Google‘s Stephen Hall claims another source is corroborating his original report in saying it’ll die off in 2020 and that 2019 will be your last full year of utilizing Hangouts classic, but this goes against what Johnston had to say this morning, as well.

In the end, things remain up the air for the time being. There’s no clear roadmap for where we can expect Hangouts to go over the next 12 months, and it may be a bumpy ride along the way as we all try to migrate to different services before Google makes any rash decisions on Hangout’s behalf. Of course, if anything new arises, we’ll be sure to keep you in the loop.


Also published on Medium.

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2 Replies to “The Fate of Google Hangouts is Seriously Up in the Air”

  1. […] roadmap for Allo might’ve been disrupted recently. With the company having to come out and clarify what it intends to do with Hangouts in the future, 9to5Google notes Google may have had to delay its date for when it planned to announce the […]

  2. […] would serve as the last full year users could use the consumer version of Google Hangouts. This was met by contradictory remarks by a member of the Hangouts team, but no clear answer as to when the service would die was given. […]

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