It looks like Amazon and Google are having a little dispute. According to statements given to The Verge, YouTube no longer works on the recently released Echo Show due to Amazon violating Google’s terms of service. However, Amazon doesn’t admit this in its statement and says how this change hurts both them and their customers.

Google made a change today at around 3 pm. YouTube used to be available to our shared customers on Echo Show. As of this afternoon, Google has chosen to no longer make YouTube available on Echo Show, without explanation and without notification to customers. There is no technical reason for that decision, which is disappointing and hurts both of our customers.

Meanwhile, Google says the way Amazon implemented YouTube on the Echo Show violates its terms of service. It seems hopeful, however, that the two companies can work something out to get the functionality back up and running.

We’ve been in negotiations with Amazon for a long time, working towards an agreement that provides great experiences for customers on both platforms. Amazon’s implementation of YouTube on the Echo Show violates our terms of service, creating a broken user experience. We hope to be able to reach an agreement and resolve these issues soon.

For the record, Amazon and Google have never really gotten along. If you recall, the former’s Fire tablets don’t ship with the latter’s Play Store, and that’s likely due to no agreement between the companies. Of course, Amazon has famously done their best to avoid using Google services on their products (no Google Play integration in Fire OS, Amazon Music uses Alexa instead of Google Assistant – shall I go on?), but something like YouTube should at least deserve a spot on the company’s smart home device with a screen on it. And it seems like Amazon agrees. It just looks like Google’s being the stickler here. I guess they have to make sure everything goes the Google way.

When/if the functionality goes live again, we’ll let you know.

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Posted by Max Buondonno

Founder and executive editor at Matridox (formally MBEDDED). I've also founded and am the sitting CEO at MBEDDED Media, a new kind of media company. Lover of anything and everything involving technology. I know CSS and basic HTML to an extent. Writer, blogger, critic, coder, and self-certified genius. Oh, and I'm told I'm a legend, if that means anything to you.

4 Comments

  1. […] There are speakers on the device, sure, but it also has an auxiliary out port so you can connect better speakers for improved listening. And since there’s a screen, you can do all the normal Echo Show things like view song lyrics, get weather charts, and even watch videos (but not YouTube). […]

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  2. […] Back in September, Google pulled YouTube from Amazon’s Echo Show for “violating our terms of service” and “creating a broken user experience” when the retailer built its own interface for displaying videos from the service. This meant anyone who wanted to pull up a video with their voice from YouTube couldn’t on the Echo Show. It was expected the two companies would sort through things and get the service back on the smart home speaker eventually, and via a report from VoiceBot.ai, it looks like that time has come. […]

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  3. […] conflict and are basically bickering about YouTube. If you recall, the video streaming service was ripped from the Echo Show because Amazon didn’t comply with Google’s terms of service. Therefore, access to […]

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  4. […] now as Amazon and Google are in the midst of a sizeable disagreement. If you recall, Google recently pulled YouTube from the Echo Show due to Amazon not complying with their terms. The service arrived back on the Echo Show, but in a […]

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