News Phones

LG Extending All G6 Owners’ Warrenties to Two Years for Free

In an exclusive article by The Verge, LG has announced that they’re extending each and every G6 owners’ year-long warranty to two years. The new program, dubbed the LG G6 Second Year Promise, offers full coverage for your phone from potential malfunctions. It’s worth noting that this won’t cover accidents, however, so you won’t be able to get your screen replaced if you crack it 18 months down the line.

lg_g6secondyearbadge_black

Rather, LG is extending the manufacturer’s warranty in this case. When asked why, Chang Ma, president of LG MobileComm USA, said that people aren’t upgrading their phones as often anymore and are holding onto their phones for more than a typical 12-month warranty plan. “We’ve always covered with a one-year warranty,” he says, “but [customers] are now using their phones for 24 months, so what about the 13 to 24 months? That’s how we developed this program.”

Anyone who already owns a G6 will receive this extended warranty courtesy of LG. You do need to register your phone on LG’s website to be eligible, however, and you’ll need to do this either 90 after you bought your G6 or 90 days after today’s announcement, depending on whether you have bought or still have to buy a G6. You’ll even get a replacement device within two business days of your filing a claim with LG.

Not many companies use 24-month warranties on smartphones here in the United States, so it’s nice to see LG kind of pave the way for more manufacturers to follow in their footsteps. LG has recognized what is necessary to build a good phone and offer even better customer service, their main reason for establishing this program. “As a manufacturer, we have to listen to the consumer and then reflect those concerns in our product design and quality measures,” says Ma.

Let’s hope this starts the trend of two-year warranties.

Advertisements

Max Buondonno is a technology enthusiast who has been working as a journalist in this industry for more than two years. He has grown up in the age where everyone has a smartphone which has influenced his decision to become a professional technology writer, his passion in life. He's dipped his toes in the development of websites, while you can ask him anything about Apple, Google, or Microsoft and he's bound to give you an answer. He's reachable on Twitter, Facebook, Google+, LinkedIn, and email.

0 comments on “LG Extending All G6 Owners’ Warrenties to Two Years for Free

Leave a Comment

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: