Apple Apps & Software News

Apple to Allow Developers to Reply to Reviews on the App Store

Apple has notified developers that starting as soon as iOS 10.3 is available for download, developers will be able to reply to reviews left by users on their app listings. The feature will be open to both iOS and macOS developers and open a whole new way to communicate with an audience.

When iOS 10.3 ships to customers, you will be able to respond to customer reviews on the App Store in a way that is available for all customers to see. (This feature will also be available on the Mac App Store.)
Before, users had to rely on email, press, or other means to get their questions answered regarding a certain application in the App Store. Now, the public will be able to get a direct response from the developers behind different apps in order to obtain exact clarity on an issue or question they may have. Developers who choose to abuse the system will be locked out from replying to users’ reviews.
This isn’t the first time we’ve seen a company open replies to reviews. Google’s had this feature available to Play Store developers for quite some time, while those who use Amazon’s services have also enjoyed the feature for a while now. But since Apple’s platform is so huge, you can’t help but notice this major motion taking place.

Also making its way to developers is a new automated system for review requests within apps. Apple’s new API will decide when it’s best to display a pop-up requesting a user’s opinion, while there’s currently no known plans for when this will be implemented. As always, stay tuned.


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Max Buondonno is a technology enthusiast who has been working as a journalist in this industry for more than a year. He has grown up in the age where everyone has a smartphone which has influenced his decision to become a professional technology writer, his passion in life. He's dipped his toes in the development of websites, while you can ask him anything about Apple, Google, or Microsoft and he's bond to give you an answer. He's reachable on Twitter, Facebook, Google+, LinkedIn, and email.

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