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Samsung Says 96% of Galaxy Note 7s Have Been Returned

Samsung’s explosive fiasco all started when the company’s Galaxy Note 7 started exploding in September of last year. Samsung had later tried to implement a fix to prevent that from happening, but when that failed, they decided that all phones had to be recalled. In a brief statement this morning, Samsung had confirmed that 96% of Galaxy Note 7 devices sold in the United States have been returned.

By leveraging our digital technology to target each device, we’ve had over 96 percent of Galaxy Note7 phones returned to date.

The small portion of phones that are still in consumers hands could still pose a risk to other people. However, Samsung has implemented measures to get rid of them. They have been updating the software on the phone to make them completely useless, in the hope that this will make people return them.

Samsung also announced together with the FAA that airlines are no longer required to make pre-boarding announcements regarding the ban on the Galaxy Note 7, marking the end of an event for Samsung that lasted months. Later this month, they will release their research as to why the phone caught fire.

The U.S. Department of Transportation’s decision today to remove the requirement for the airlines to make specific pre-boarding notification reflects the exceptionally high rates of participation in the U.S. Note7 Refund and Exchange Program.

By leveraging our digital technology to target each device, we’ve had over 96 percent of Galaxy Note7 phones returned to date.

Together with our wireless carriers, we have taken aggressive action to limit the remaining phones’ ability to work as mobile devices, further enhancing participation in the recall. We thank the Department of Transportation, airlines, airports, our partners and Note7 owners for their patience and support during this time.


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